Salem water bill payment changes

SALEM — Many local businesses are further restricting access to their buildings or taking safety measures to continue serving customers, including the city utilities department.

Beginning April 1 until further notice, the drive-up payment window/drawer and the main entrance door on Filbert will both be closed.

Normal drive-thru customers are asked to deposit payments with the proper paperwork into the “night drop” on the south side of the utilities department office building. Payments can be sent by mail and can continue to be made by the ACH (Automatic Clearing House) method.

Personnel will remain available by phone for normal business at 330-337-8723, including individual transactions, service applications, information, appointments or staff meetings.

Consumers National Bank issued a press release, reminding customers that drive-up teller facilities and automated teller machines will remain open. Lending and other financial needs will remain accessible through online banking, the bank’s website (consumersbank.com) and, if necessary, by appointment. If a personal visit is necessary, call ahead to the branch since lobby access is limited.

Bank President and CEO Ralph Lober also reminded customers about using telephone banking and electronic banking services, including the ATM, mobile check deposit, internet and mobile banking and other services. Contact 877-322-0948 for assistance.

“I would also like to remind loan customers to contact the bank if personal or family illness, business closures or restrictions, layoffs, or reduced employment are making it difficult to make loan payments. Our lenders have payment relief solutions to help. Consumer loan (installment, automobile, residential mortgage, home equity) customers should contact Consumers Bank’s Collections Department at 877- 322-0948 and commercial and agricultural loan customers should contact their specific loan officer. During these circumstances, Consumers Bank’s commitment to our customers and the communities we serve is stronger than ever. Please let us know how we can help your family, business or farm,” Lober said in the press release.



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