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In-person HEAP applications suspended

LISBON-Due to the State of Emergency declared by Ohio Governor Mike DeWine to protect the well-being of Ohioans from the dangerous effects of COVID-19, policies requiring face-to-face interviews to complete certain Home Energy Assistance Program (HEAP) applications have been temporarily suspended.

Rules set in place by the Ohio Development Services Agency for households seeking Winter Crisis Program assistance, enrolling on the Percentage of Income Payment Plan for the first time, and those households with incomes at or below 30 percent of the Federal Poverty Guidelines to complete in-agency applications will be suspended from until such time as the regulating agency reverts to the official policy of record.

The Community Action Agency of Columbiana County is taking applications for the Percentage of Income Payment Plan (PIPP Plus) and HEAP. Neither program will offer immediate assistance with utility bills. The HEAP benefit application has been extended until June 1.

Although the agency will continue to operate, households must submit applications as a drop-off at the agency, mail them to the agency, call the automated system for a phone interview, or apply online.

Applications can be filled out online at www.energyhelp.ohio.gov. Applicants will need to set up an account to complete the online application. Applicants need to ensure required documents are available to upload during the application process.

For information on the application process, call 330-424-4013.

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