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HEAP summer help available

LISBON — To protect the well-being of the residents of Columbiana County from the dangerous effects of COVID-19, policies requiring face-to-face interviews to complete certain Home Energy Assistance Program (HEAP) applications have been temporarily suspended.

Rules set in place by the Ohio Development Services Agency for households seeking Summer Crisis Program assistance, enrolling on the Percentage of Income Payment Plan for the first time, and those households with incomes at or below 30% of the Federal Poverty Guidelines to complete in-agency applications will be suspended until such time as the regulating agency reverts to the official policy of record.

Community Action Agency’s HEAP Summer Crisis Program (SCP) runs through Sept. 30. Appointments for the HEAP Summer Crisis Program may be made by calling the automated phone service at (330) 892-8880. Based on available staff, a limited number of same-day applicants will be served daily, on a first-call, first-served basis, from 8-9 a.m.

These appointments are replacing walk-in appointments. The agency will stop taking same-day applicants when the maximum number has been signed in for the day. Scheduled appointments begin at 9 a.m. Fridays will be same-day appointments only from 8 a.m.-1 p.m. for the duration of the program.

The Summer Crisis Program assists low-income households with an older household member (60 years or older) or households that can provide physician documentation that cooling assistance is needed for a household member’s health. Examples of conditions can include lung disease, chronic obstructive pulmonary disease, asthma, etc. This year, households that were diagnosed with COVID-19 in 2020, have a disconnect notice, have been shut off, are trying to establish new electric service, or have PIP default are also eligible.

For information about the program and how to apply, visit www.caaofcc.org or call 330-424-4013.

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