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LISBON -- The Community Action Agency of Columbiana County will take applications for Emergency Home Energy Assistance Program (HEAP) and Winter Crisis Program from Nov. 1 through March 31 at the Lisbon office at 7860 Lincole Place (rear). Appointments can only be made by calling the automated scheduling system at 330-424-1386. Homebound and seniors 60 years and older may call 330-424-4013 for appointment assistance.
Walk-in applicants will be taken on a first come, first-serve basis from Nov.1-10 beginning at 8 a.m. The office will be closed on Nov. 11 to observe Veterans Day. Customers are not permitted on the property bet een 8:30 p.m. to 6 a.m. Walk-ins will also be seen on a first come, first-serve basis beginning at 8 a.m. during a HEAP Super Saturday on Nov. 19 for those unable to come during weekdays.
Beginning Nov. 14, a limited number of walk-ins will be seen starting at 8 a.m. on a first come, first-serve basis with scheduled appointments beginning at 9 a.m.
Assistance is provided once during the season, to low-income households that have had utilities disconnected, face a shut off, or heat with bulk fuel and have a tank that is 25 percent or less of its capacity. The program can assist with home heating fuel, propane, wood, coal, regulated utilities, and unregulated utilities.
Applicants must bring the following items to their appointment: Social Security cards for everyone in the household, birth certificates for everyone in the household, proof of any child support paid or received, and proof of gross income for the last 90 days or 12 months for all members of the household. Proof of income may include the following: All pay stubs for the last 90 days, unemployment, proof of Social Security benefits, pension, cash assistance, self employment records (IRS form 1040 with schedule C/CZ), utility subsidy, and odd jobs. All income must be in the current calendar year.
Any household that declares there is no household income other than assistance from family or friends, must provide a letter signed by the family member or friend that have been providing assistance. This letter must be dated and contain current assistance information. If any loans are from family or friends, the loan amount, payment plan, and the loan must be notarized. For detailed guidelines visit caaofcc.org/heap.htm. Applications for State HEAP can be completed through May 31. Applications are available at post offices, libraries, and utility companies. These applications must be mailed directly to the address listed on the application. For more information on state HEAP call 800-282-0880.