LISBON — In an emergency, the only thing you can count on is the promise of a calm and collected voice of a dispatcher at the other end of the 911 call. Dispatchers form the vital link between those in crisis and our police officers, freighters and emergency medical technicians and paramedics. Without that link, help would never come. April 11-17 has been proclaimed to be National Public Safety Telecommunicators Week as a way to honor the hard work of the forgotten first responders, according to Brian Rutledge, Columbiana County Emergency Management Agency deputy director and 911 ...